Sending Photos to Customers
27 Apr 2017

Sending Photos to Customers

The 1.3 version of our app includes an often requested feature – the ability to send photos to customers. As of this release, there is not a way to send images from your browser and this feature is only available through the mobile application.  However, everyone using a web browser will see the images sent and received.

 

To send a message – start at the message thread.  From a message thread, you can hit the plus [+] button and either take a picture or choose one out of your photo gallery.

Once you have selected the photo, it will show up in your message bar but is not yet sent.  You can send it immediately, add text to send along with it, or click the X to remove it.

 

This feature is extremely useful when trying to discuss and document work being done with customers.  Since Hoptree will keep a 7 year record of your text messages, this information will remain associated with your customer for a while.